Cambodia Experience - 9 Days

Frequently asked questions

• What is the main focus of the "Cambodia Experience" tour?

  This tour focuses on the architectural achievements of Angkor Wat, the historical impact of the Killing Fields in Phnom Penh, and immersing travelers in the colors, culture, and history of Cambodia, along with visits to Vietnam and Thailand.

• Which countries will I visit on this tour?

  This tour will take you through Cambodia, starting in Vietnam (Ho Chi Minh City) and concluding in Thailand (Bangkok).

• What kind of accommodation is provided during the tour?

  Accommodation throughout the trip will be in hotels for 8 nights.

• What meals are included in the tour price?

  The tour includes 8 breakfasts and 1 dinner. Generally, other meals are not included to provide flexibility in choosing dining options.

• What are some of the key cultural and historical sites included in the tour?

  The tour includes a guided cyclo tour in Phnom Penh, entrance and a guided tour of Tuol Sleng Museum (S-21 Prison) and Choeung Ek (Killing Fields), and a two-day entry with a guide for the magnificent Angkor Wat complex, including a sunrise tour.

• Are international flights included in the tour price?

  No, international flights are generally not included in the price of your tour. However, all local flights within the itinerary are included unless otherwise noted.

• What are the transportation methods used during the tour?

  Transportation includes local buses, air-conditioned vans, boats, tuk-tuks, walking, cyclos, and planes.

• What optional activities are available on this tour?

  Optional activities include a boat cruise through the Mekong Delta and a visit to Cu Chi Tunnels in Ho Chi Minh City. In Phnom Penh, you can visit the Royal Palace, National Museum, Central Market, Russian Market, or Wat Phnom. In Siem Reap, optional activities include the Phare Circus, Angkor National Museum, and Tonlé Sap floating village.

• What is the typical group size for this tour?

  The maximum group size is 16 travelers, with an average group size of 12.

• Is travel insurance required for this trip?

  Yes, travel insurance is compulsory. It must include medical coverage with a minimum of USD $200,000 for repatriation and emergency rescue. Coverage for personal liability, cancellation, curtailment, and lost luggage is also highly recommended.

• What is the policy for solo travelers regarding accommodation?

  Single travelers on group trips are typically paired in twin or multi-share accommodation with someone of the same sex, without an extra single supplement fee.

• What currencies should I prepare for this trip?

  You will use Vietnamese Dong, US Dollar, Cambodian Riel, and Thai Baht. It's recommended to carry money in debit cards for ATM withdrawals, and some USD cash for emergency situations.

• Is tipping customary, and what are the recommendations?

  Tipping is customary in Asia, typically around 10% for service providers like waiters. For local guides and drivers, a range of $1.5-$3.5 USD per person per day is recommended. For your Chief Experience Officer (CEO), $20-25 USD per person per week is a guideline.

• Are there any health considerations I should be aware of before traveling?

  It is your responsibility to consult with your travel doctor for up-to-date medical travel information and required inoculations. It's recommended to carry a First Aid kit and hand sanitizers. Our CEOs are prohibited from administering drugs. In Asia, pharmacies often stock Western drugs, so bring full drug names for prescriptions.

• What is the recommended dress code for visiting religious sites?

  In predominately Buddhist, Hindu, and Muslim countries, it is requested that you dress respectfully, avoiding very short shorts/skirts and singlets/tank tops when visiting temples or other holy sites. Modest clothing that covers knees and shoulders is recommended.

• How does this tour support local communities?

  This tour includes a "G for Good Moment" with a local Khmer meal in Siem Reap at a tour operator-supported project, demonstrating a commitment to turning travel into impact by helping local communities earn income from tourism.

• What kind of guidance can I expect from the Chief Experience Officer (CEO)?

  Your Chief Experience Officer (CEO) will accompany you throughout the trip, providing information, suggestions for activities and dining, introducing you to local contacts, and ensuring smooth travel logistics. They offer broad general knowledge of the countries visited.

• Are there any specific safety warnings for certain locations?

  In Ho Chi Minh City, some city centers are known for pickpockets, so carrying minimal valuables and using a money belt is advised. Valuables, including your passport, should be left in the hotel safe. In Bangkok, avoid buying gems unless you are knowledgeable, as gem scams can occur and the tour operator cannot assist if you fall victim. Always prioritize your personal safety and consult your government's travel advice.

• What are the main highlights of the 'Cambodia Experience' tour?

  The main highlights of this trip include exploring the exciting and fast-paced Ho Chi Minh City, discovering the magnificence of Angkor Wat, and savouring an authentic Khmer meal at a social enterprise project.

• What type of accommodation is provided during the tour?

  Accommodation throughout the tour will be in hotels for all 8 nights. Please note that some hotels in major cities in Vietnam and Thailand may not have windows, and properties with only two stories may not have elevators.

• What meals are included in the tour price?

  The tour includes 8 breakfasts and 1 dinner. Generally, other meals are not included to provide flexibility in choosing where and what to eat, allowing for budget flexibility. Included breakfasts are usually Asian-style, consisting of noodles, congee (rice porridge), or bread and eggs. Vegetarian options are available, though choices may be limited in some areas.

• What is the maximum group size and average number of travelers on this tour?

  The maximum group size for this tour is 16 travelers, with an average group size of 12.

• What modes of transportation are used during the tour?

  Transportation throughout the tour includes local bus, air-conditioned van, boat, tuk-tuk, walking, cyclo, and plane.

• Are international and local flights included in the cost of the trip?

  International flights are generally not included in the price of your tour. However, all local flights within the itinerary are included unless otherwise noted. It is important to provide your passport information at the time of booking to process these tickets. For local flights, there may be a weight restriction of one checked bag up to 20 kg (44 lbs) and one carry-on bag up to 7 kg (15 lbs), with additional charges for excess.

• What are the visa and entry requirements for Cambodia, Vietnam, and Thailand?

  All countries require a valid passport with at least 6 months validity. Visa requirements vary by nationality. For Thailand, most nationalities do not need a visa for stays of 30 days or less, but a tourist visa is required for longer stays. As of May 1, 2025, all non-Thai nationals entering Thailand by air, land, or sea must complete the Thailand E-Arrival form online at least 3 days before arrival. For Vietnam, visas need to be arranged ahead of time (minimum 2 weeks) as they are not available upon arrival; a Vietnamese E-Visa can be applied for online. For Cambodia, visas can be obtained in advance or on arrival at the Cambodian border or Siem Reap Airport for approximately $30 USD (at least 2 passport photos are required). If arriving in Cambodia by air, complete the Cambodia e-Arrival form online within 7 days of arrival; for land borders, a paper form may be required.

• Is travel insurance compulsory for this trip?

  Yes, travel insurance is compulsory to participate in this trip. You will not be permitted to join the group until evidence of medical coverage, including a minimum of USD 200,000 for repatriation and emergency rescue, has been sighted by your Chief Experience Officer (CEO). It is also strongly recommended that the policy covers personal liability, cancellation, curtailment, and loss of luggage.

• What currency should I bring, and how should I manage my money?

  During this tour, you will use Vietnamese Dong, US Dollar, Cambodian Riel, and Thai Baht. The best way to carry your money is using debit cards for ATM withdrawals, as ATMs are widely available and generally accept Visa and Mastercard. It is advisable to carry both a Visa and Mastercard. USD cash is recommended for emergencies, but ensure notes are new and in good condition (older than 2003 or with blemishes may not be accepted). Credit cards can be used at some upmarket restaurants and larger stores.

• How much emergency money should I have access to?

  It is recommended to have access to at least an additional USD $250 (or equivalent) as an 'emergency' fund for unforeseen circumstances outside of our control, such as a natural disaster that may require a change to the planned route.

• What is the role of the Chief Experience Officer (CEO) and local guides?

  The Chief Experience Officer (CEO) accompanies you throughout the trip to handle travel logistics, provide information on the places visited, offer suggestions for activities and dining, and introduce you to local contacts. Local guides are also utilized for specific locations where their specialized knowledge enhances the experience, offering the best of both worlds.

• What are the general dress code recommendations for cultural sensitivity?

  In Asia, the dress standard is generally more conservative. It is recommended to pack loose, lightweight, long clothing suitable for hot and humid climates. When visiting temples, mosques, or other holy sites, please dress respectfully, ensuring your knees and shoulders are covered.

• What is Planeterra, and how does this tour support local communities?

  Planeterra International Foundation is a non-profit organization dedicated to turning travel into impact by helping local communities earn income from tourism. They develop and support community-owned businesses that empower local people, including women and youth, and protect the environment. The tour operator is Planeterra's largest corporate donor, covering all operating costs, so 100% of any donations go directly to Planeterra projects. This tour specifically includes a 'G for Good Moment' which is a local Khmer meal in Siem Reap, supporting a Planeterra-supported project.

• Are there any specific warnings for travelers on this tour?

  Travelers should be cautious of pickpockets in city centers, carrying only necessary items in a well-hidden money belt and leaving valuables in hotel safes. Also, avoid purchasing gems in Bangkok unless you are knowledgeable, as gem scams exist and the tour operator cannot assist in such cases.

• What are some optional activities available on this tour?

  Optional activities on this tour include: in Củ Chi, a Cu Chi Tunnels Countryside Cycling Tour; in Mekong Delta, a Full Day Mekong River Delta Tour; in Phnom Penh, visits to the National Museum (approx. $10 USD), Royal Palace & Silver Pagoda (approx. $10 USD), Russian Market, or Wat Phnom (approx. $1 USD); and in Siem Reap, the Phare Circus, Angkor National Museum (approx. $12 USD), or Tonlé Sap Floating Village (approx. $25-$30 USD).

• Is tipping customary in the regions visited on this tour?

  Yes, tipping is customary in Asia and is an expression of satisfaction with service. It is generally expected to tip service providers such as waiters approximately 10%. For local guides and drivers, a recommendation would range from $1.5-$3.5 USD per person per day. For the Chief Experience Officer (CEO), a guideline of $20-$25 USD per person per week is suggested at the end of the trip.

• What age restrictions apply to this tour?

  Travelers must be 18 years old to travel unaccompanied on this tour. For minors traveling with a guardian aged 21 years or older, the minimum age to join is 12.

• What are the main cultural and historical highlights of this 'Cambodia Experience' tour?

  This tour offers a rich cultural and historical journey, including exploring the vibrant Ho Chi Minh City, discovering the architectural marvel of Angkor Wat, experiencing the profound history of the Killing Fields at Phnom Penh, and savoring an authentic Khmer meal at a social enterprise project.

• What type of accommodation is provided on this tour?

  Accommodation throughout the tour is primarily in hotels. Please note that some hotel rooms in major cities in Vietnam and Thailand may not have windows, and properties with only two stories may not have elevators, requiring guests to carry their luggage up stairs.

• Are domestic flights within the tour countries included in the price?

  Yes, all local flights are included in the cost of your tour unless otherwise specified. It is important to provide your passport information at booking to process these tickets. Please be aware there may be baggage restrictions of 20 kg (44 lbs) for checked bags and 7 kg (15 lbs) for carry-on bags on internal flights, with potential extra charges for exceeding these limits.

• What are the health considerations for this trip, and do I need vaccinations?

  Inoculations may be required for the countries visited. It is your responsibility to consult with your travel doctor for up-to-date medical travel information well before departure. We recommend carrying a first aid kit and hand sanitizers, as well as any personal medical requirements. Our Chief Experience Officers (CEOs) are prohibited from administering any type of medication.

• How large are the tour groups typically?

  The maximum group size is 16 travelers, with an average group size of 12.

• Is travel insurance mandatory for this trip?

  Yes, travel insurance is compulsory to participate in any of our trips. You must have medical coverage with a minimum of USD 200,000 for repatriation and emergency rescue. We strongly recommend that the policy also covers personal liability, cancellation, curtailment, and loss of luggage and personal effects.

• What local currencies will I need, and how should I manage money during the trip?

  During this tour, you will use Vietnamese Dong, US Dollar, Cambodian Riel, and Thai Baht. The best way to carry money is with debit cards for ATM withdrawals (Visa and Mastercard networks are widely accepted). It's advisable to have both a Visa and Mastercard. USD cash is recommended for emergency situations when ATMs are not accessible; ensure notes are new and in good condition (older than 2003 or with blemishes may not be accepted).

• What is the dress code to respect local customs, especially when visiting religious sites?

  In Asia, dress standards are generally more conservative. When packing, choose loose, lightweight, long clothing that covers your knees and shoulders. When visiting temples, mosques, or other holy sites, please dress respectfully, avoiding very short shorts/skirts and singlets/tank tops.

• What kind of transportation is used during the tour?

  Transportation methods include local bus, air-conditioned van, boat, tuk-tuk, walking, cyclo, and plane, offering a diverse travel experience.

• What role does the Chief Experience Officer (CEO) play during the tour?

  The Chief Experience Officer (CEO) accompanies the group throughout the trip, handling logistics, offering suggestions for sights and activities, recommending local eating venues, and sharing a broad general knowledge of the countries visited. Local guides are also utilized for more specific regional expertise.

• What optional activities are available on this tour?

  Optional activities include a boat cruise through the Mekong Delta villages, islands, and markets, visiting traditional candy factories, exploring the Cu Chi Tunnels, visiting the Royal Palace, Silver Pagoda, National Museum, or Central/Russian Market in Phnom Penh, attending the Phare Circus, or visiting the Tonlé Sap floating village and the Angkor National Museum.

• Is tipping customary on this tour, and what are the general guidelines?

  Tipping is customary in Asia, generally around 10% for service providers like waiters. For local guides and drivers, recommendations range from $1.5-$3.5 USD per person per day. For your tour operator's CEO, a guideline of $20-25 USD per person per week is appreciated.

• What is Planeterra and how does this tour support local communities?

  Planeterra International Foundation is a non-profit organization dedicated to turning travel into impact by helping local communities. They develop and support community-owned businesses that empower local people, including women and youth, and protect the environment. Our tour operator is Planeterra's largest corporate donor, ensuring 100% of your donations directly support these projects. You will enjoy a traditional Khmer meal at one of these supported projects in Siem Reap.

• I'm traveling solo; will I have my own room or be paired with another traveler?

  Our group trips are designed for shared accommodation without a single supplement. Solo travelers are typically paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. If you book the 'My Own Room' option, you will receive your own single room for all night stops.

• Are there laundry facilities available during the trip?

  Laundry facilities are offered by some of our hotels for a charge. It is recommended to bring non-polluting/biodegradable soap if you plan to do your own laundry.

• What is the minimum age to join this trip?

  You must be 18 to travel unaccompanied. For minors traveling with a guardian over 21 years old, the minimum age is 12.

• What is the recommended emergency fund amount for unforeseen circumstances?

  It is recommended to have access to at least an additional USD $250 (or equivalent) as an emergency fund for unforeseen circumstances outside of our control, such as route changes due to natural disasters. This is a rare occurrence.

• Are there any specific safety and security recommendations for travelers?

  We strongly recommend using a neck wallet or money belt for valuables like passports and cash. Leave valuable jewelry at home. Many hotels have safety deposit boxes. While cities are generally safe during the day, for night outings, we advise staying in small groups and using taxis. Avoid demonstrations. For water-based activities, participation with a guide is recommended, and swimming is at your own risk.

• What should LGBTQ+ travelers know about safety and travel considerations on this trip?

  The safety and well-being of all travelers, including those identifying as LGBTQ+, is a priority. We encourage you to visit our LGBTQ+ page for useful resources and tools like Equaldex to ensure you feel safe and comfortable throughout your adventure.

• What are the visa and entry requirements for the countries visited on this tour?

  All countries require a valid passport with a minimum of 6 months validity. Visa requirements vary by nationality. For Vietnam, visas generally need to be arranged in advance (minimum 2 weeks processing time) and are not available on arrival; Vietnamese E-Visas are an option. For Cambodia, visas can be obtained in advance or upon arrival (approx. $30 USD) at the border or Siem Reap Airport, requiring at least two passport photos. Travelers arriving in Cambodia by air must complete the Cambodia e-Arrival form online within 7 days of arrival. For Thailand, most nationalities do not need a visa for stays of 30 days or less, but for longer stays, a tourist visa in advance is required (only 15-day visas are issued overland). As of May 1st, 2025, all non-Thai nationals entering Thailand by air, land, or sea must complete the Thailand E-Arrival form online at least 3 days before arrival. It is your responsibility to check the latest requirements with your local embassy or consulate.

• Are there any specific notes regarding border crossings?

  The main border crossing detailed is from Mok Bai, Vietnam, to Bavet, Cambodia. For travelers arriving in Vietnam and continuing with the tour operator to neighboring countries, proof of exit from Vietnam (e.g., tour vouchers and tour details printouts, along with visa entry/exit details) may be required by airline ticket counter personnel when checking into your international flight to Vietnam.

• What is the typical group size for this tour?

  The maximum group size for this tour is 16, with an average of 12 participants.

• What meals are included in the tour price?

  The tour includes 8 breakfasts and 1 dinner.

• What type of accommodation is provided on this tour?

  Accommodation throughout the tour will be in hotels for 8 nights.

• Is there an extra cost for solo travelers?

  No, single travelers joining group trips are paired in twin or multi-share accommodation with someone of the same sex, so there is no single supplement.

• What is the physical rating for this tour?

  This tour has a physical rating of 2, meaning an average level of fitness and mobility is required. Travelers should be able to walk unaided, climb stairs, and carry their own luggage.

• Are there any age restrictions for joining this tour?

  The minimum age to travel unaccompanied is 18. For minors traveling with a guardian over 21 years old, the minimum age is 12.

• Are international flights included in the tour price?

  No, international flights are generally not included in the price of your tour. However, local flights within the itinerary are included.

• Are local flights included in the cost of the trip?

  Yes, all local flights are included in the cost of your tour unless otherwise noted. Please provide passport information at the time of booking to facilitate ticketing.

• Is travel insurance compulsory for this trip?

  Yes, travel insurance is compulsory. It must include medical coverage with a minimum of USD $200,000 for repatriation and emergency rescue.

• How much emergency money is recommended?

  It is recommended to have access to at least an additional USD $250 (or equivalent) as an emergency fund, for unforeseen circumstances.

• Is tipping customary in this region?

  Yes, tipping service providers like waiters, local guides, and drivers is customary in Asia. Recommended guidelines are $1.5-$3.5 USD per person per day for guides/drivers, and $20-25 USD per person per week for the CEO.

• What optional activities are available during the tour?

  Optional activities include the Cu Chi Tunnels Countryside Cycling Tour and Mekong River Delta Tour in Ho Chi Minh City; visits to the Russian Market, Royal Palace & Silver Pagoda, National Museum, or Wat Phnom in Phnom Penh; and Phare Circus, Angkor Museum Visit, or Tonlé Sap Floating Village in Siem Reap.

• What modes of transportation are used during the tour?

  The tour utilizes various modes of transportation including local bus, air-conditioned van, boat, tuk-tuk, walking, cyclo, and plane.

• Are there any health considerations or required inoculations for this trip?

  Inoculations may be required, and it is your responsibility to consult with your travel doctor well before departure. Carrying a First Aid kit and hand sanitizers is recommended, as our CEOs cannot administer drugs.

• What is the recommended dress code to respect local customs?

  In Asia, dress standards are more conservative. It is recommended to pack loose, lightweight, long clothing that covers knees and shoulders, especially when visiting temples or other holy sites.

• What should I know about currency, credit cards, and exchanging money while on this tour?

  The local currencies used are Vietnamese Dong, US Dollar, Cambodian Riel, and Thai Baht. Debit cards for ATM withdrawals (Visa/Mastercard) and some new, good-condition USD cash are recommended. Travelers cheques are not advised.

• What are the safety and security recommendations for this trip?

  It is recommended to use a neck wallet or money belt for valuables, leave passports in hotel safes, and use a lock for luggage. Be cautious of pickpockets in city centers, avoid wandering alone at night, and use taxis for evening excursions. Please note that illegal drugs and exploitation of prostitutes are not tolerated.

• Who will lead the tour group?

  A Chief Experience Officer (CEO) will accompany the group throughout the tour, along with local guides at specific sites to provide specialized knowledge.

• Is it possible to have a private room?

  Yes, if you have booked the 'My Own Room' option for this tour, you will receive your own single room for all night stops.

• Are laundry facilities available during the trip?

  Laundry facilities are offered by some hotels for a charge. It is suggested to bring non-polluting/biodegradable soap if you plan to do your own laundry.